The location isn't great, a bit far from the main attractions!!! The shower’s water takes too long to heat up and it's messy, not ideal for clean-ups. The noise from parties can ruin your sleep!!!

the staff were certainly polite but didn’t seem to understand the concept of urgency, such as when we waited ages for an iron. Oh, don’t get me started on the breakfast. almost gave a good review, but couldn’t

The place was a fantastic base for our daily explorations in Viña del Mar, with many attractions like the Flower Clock and Wulff Castle just a nice walk away. The room was roomy and comfortable, with enough storage for our luggage. I appreciated the large, tasty breakfast spread that offered a variety of options to start the day right.

The hotel offered a very nice and clean pool in the

sun, which was perfect for relaxation after a day of exploring. The staff were generally friendly and accommodating, though some could use a bit more training. The breakfast options were solid, but variety could be improved.

Enjoy the scenic terrace for a quiet morning coffee before heading out. it's a nice way to start your day.

Spotlessly clean and exceptionally warm-hearted service with a local touch.

pleasant stay with friendly service

The room was clean, modern, and more spacious than I expected. The staff were exceptionally helpful in arranging transportation, making my travels seamless. I enjoyed the large and tasty breakfast selection, and the view of the sea from my room made my mornings delightful.

However, I did notice that some services, like item requests, could be a bit slow.

I had a fantastic stay in a Superior Twin Room. The room was clean, modern, and had comfortable beds, perfect for a restful night. The breakfast selection was large and tasty. I especially enjoyed the sauna, which got very hot and helped me warm up during the chilly autumn days. The staff were absolutely great, going above and beyond in arranging transportation, and they even quoted me a better price than my previous hotel. The lounge area was also nice for relaxing.

The shower took a while to heat up.

great room but the breakfast needs variety

I enjoyed my stay in the Superior Twin Room. the comfortable bed provided excellent rest after a long day. The sauna facilities were impressively hot and perfect for unwinding. The lounge area offered a nice ambiance for relaxation, while I also appreciated the stunning city view from my room that made my mornings enjoyable.

The breakfast selection, although large, lacked variety and could be improved for future visits.

The room was comfortable, clean, and modern, providing an excellent environment for work. Its location is ideal, within walking distance to interesting places in Viña del Mar, with convenient bus transportation to Valparaiso just across the street. The breakfast offered a good variety and quality, well-suited for fueling a busy day. The staff were attentive and aimed to ensure a pleasant stay.

Some services could be slow at times.

the room was spacious with a modern design. the breakfast had a great variety and was consistently delicious. The staff were super friendly and professional.